Important Member Updates

Active Merri-bek centres have reopened, and we’re excited to welcome you back.

Key updates

✅ Memberships and passes remain active
✅ Classes continue as normal
✅ Learn to Swim lessons continue as scheduled
⚠️ Some access bands and cards may need to be re-linked at reception.

Frequently Asked Questions

For everything you need to know about the transition, Active World and facility access, please read our Frequently Asked Questions below.

Merri-bek City Council continues to own the centres, with Belgravia Leisure now managing operations in partnership with Council.

Yes. Existing memberships, paid-in-full memberships, visit passes and Learn to Swim enrolments will continue and be honoured under their current terms.

Please check in at reception. Staff can help with account questions, membership enquiries and facility access.

Some access devices need to be re-linked following the transition. Visit reception and staff will reactivate your access, including 24/7 gym access bands.

Yes. Existing group fitness timetables remain in place, with classes available to book through the Active World app.

Group Exercise

Active World is the new member portal and app where you can manage your account, book classes, track GOswim progress, purchase visit passes and communicate with staff. Use the email address linked to your account and select “Forgot Password” to get started.

Manage my Membership

Learn to Swim is now delivered through the GOswim program powered by Swimming Australia. Lesson days and times remain unchanged, and all students have been transitioned to the appropriate GOswim level.

Learn to Swim

Contact your local Active Merri-bek centre by phone, email or speak with staff in centre for assistance with memberships, accounts, access or programs.

Contact Us

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